Common questions
Frequently asked questions
Everything you need to know about TrueCare Partners — whether you need care, manage a facility, or want to work with us.
What types of home care services does TrueCare Partners provide?+
How quickly can you arrange a caregiver?+
Are your caregivers background-checked and insured?+
Will we always have the same caregiver?+
How do I know my loved one is safe?+
How does billing work for home care?+
Do you serve my area?+
Is home care covered by OHIP or insurance?+
Still have questions?
Call us anytime or send a message — a real person responds within 2 hours.