Staffing coverage you can rely on
TrueCare Partners delivers verified PSW, RPN, and RN coverage to long-term care homes, retirement communities, and supportive housing across Ontario — on short notice, every time.
How billing works
Rates negotiated individually per facility. Contact us for your custom rate package.
What makes TrueCare different for facilities
We are not a staffing agency. We are a dedicated partner built for healthcare operations directors who cannot afford gaps in care.
Verified contractors only
Police check, credential verification, CPR, and TB test completed before a worker's first shift.
Short-notice coverage
Same-day and next-day placements. Call at 10pm, confirmed by morning.
Clean invoicing
Itemized invoices, Net 15 terms, 15th and month-end billing cycles. No surprises.
One point of contact
Dedicated account manager who knows your facility — not a call centre.
Facilities we serve
Long-Term Care Homes
PSW and RPN coverage for LTC regulated environments — available on short notice.
Retirement Communities
Companion and personal care support for independent and assisted residents.
Group Homes & Supportive Housing
Flexible PSW staffing for supported living programs across Ontario.
Custom rates for every facility
We negotiate rates individually with each facility based on volume, role mix and shift requirements. Contact us to receive a confidential rate package.
Personal Support Workers, RPNs, RNs, Companion Aides and Housekeeping staff.
Clean itemized invoices issued twice monthly. HST applied only where required by CRA guidelines.
All statutory holiday shifts and shifts over 44 hours per week billed at 1.5 times the agreed rate.
On the vendor list in 48 hours
From first contact to first shift confirmed in two business days.
Contact Us TodayInitial contact
Call or email us. We respond within 2 hours and schedule a 15-minute call with your Director of Care.
Rate agreement
We send a custom rate schedule and service agreement. Most facilities are approved within 24 hours.
Insurance & compliance
Certificate of insurance and WSIB clearance provided same day. All documentation ready on request.
First shift covered
Submit your first request. We confirm placement within hours. From here we are on call 24/7 for your facility.
Ready to become a partner facility?
We will set up a custom rate package and assign your dedicated account manager. Coverage starts within 24 hours of onboarding.